Difference between revisions of "Known Problems"

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This page lists bugs or problems that have been reported but are either not fixed yet, or are not confirmed as fully resolved. If you experience a problem similar to these, please do report it to support@yacapaca.com as will then be able to alert you once it is fixed.
 
This page lists bugs or problems that have been reported but are either not fixed yet, or are not confirmed as fully resolved. If you experience a problem similar to these, please do report it to support@yacapaca.com as will then be able to alert you once it is fixed.
  
'''Issues we are working on'''
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==Issues we are working on==
* ''Whole-task marking not working.''' This mainly affects ePortfolios. It also prevents you setting up course markschemes.
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This section has been depreciated in favour of the Yacapaca Facebook Page http://www.facebook.com/pages/Yacapaca/53951637429 which gets faster updates when there are problems.
  
'''Reported problems that appear ''not'' to be bugs'''
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==Reported problems that appear ''not'' to be bugs==
 
* ''Cannot select the Attempts filter in the Markbook.'' The attempts filter has been restricted to work only when a single assignment date has been selected, but the default value for the Assignment Date filter is 'all'. Select just the assignment date you want to analyse, and the Attempts filter will then work. We made this change because the concept of 'attempt' is ambiguous when there are multiple assignments of the same quiz.
 
* ''Cannot select the Attempts filter in the Markbook.'' The attempts filter has been restricted to work only when a single assignment date has been selected, but the default value for the Assignment Date filter is 'all'. Select just the assignment date you want to analyse, and the Attempts filter will then work. We made this change because the concept of 'attempt' is ambiguous when there are multiple assignments of the same quiz.
 
* ''Task grades have changed''. Those written tasks that were set to 'grade whole task' are now graded according to the grading scheme set by the author in the Grade Grid of the Course. This will make it possible to report average grades across a whole course, but only once the grade grid has been edited.
 
* ''Task grades have changed''. Those written tasks that were set to 'grade whole task' are now graded according to the grading scheme set by the author in the Grade Grid of the Course. This will make it possible to report average grades across a whole course, but only once the grade grid has been edited.
 
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* ''Question Creatr takes a long time to load when there are a lot of images.'' You should only need to open Question Creatr once per authoring session. After that, use the 'New' button to start a new question. Don't click 'done' until the end of the session.
'''Recently-resolved problems'''
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==Recently-resolved problems==
* ''Quizzes marking right answers as wrong'' On 14-15 September, Cloze ('type your answer') questions were marking ''all'' answers as incorrect. Fixed early morning 16 Sept.
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* ''Cannot upload images to certain very large image banks.'' This has been fixed for the affected author groups.
* ''Marks were missing from ePortfolios and short-text tests.'' This was an import problem in the 2009-09-11 update.  
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* ''Teacher comments were missing from ePortfolios and short-text tests.'' This was an import problem in the 2009-09-11 update.
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* ''Teacher's forename appears in student list, instead of title.'' Overlooked in the update.
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* ''Task marks and comments can be seen in the task, but do not appear in the Markbook.'' This only affects some users. We are investigating but do not yet know the cause.
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* ''Feedback is randomised when a question is duplicated in Question Creatr.'' Until this is fixed, please check questions you are duplicating very carefully. Update: only known to affect Cloze questions.
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* ''Inviting colleagues to co-teach student sets fails.'' Until this is fixed, work around it by inviting them to join [https://yacapaca.com/py/teacher/teacher/invite/ your support group] first.
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Latest revision as of 13:37, 3 October 2010

This page lists bugs or problems that have been reported but are either not fixed yet, or are not confirmed as fully resolved. If you experience a problem similar to these, please do report it to support@yacapaca.com as will then be able to alert you once it is fixed.

Issues we are working on

This section has been depreciated in favour of the Yacapaca Facebook Page http://www.facebook.com/pages/Yacapaca/53951637429 which gets faster updates when there are problems.

Reported problems that appear not to be bugs

  • Cannot select the Attempts filter in the Markbook. The attempts filter has been restricted to work only when a single assignment date has been selected, but the default value for the Assignment Date filter is 'all'. Select just the assignment date you want to analyse, and the Attempts filter will then work. We made this change because the concept of 'attempt' is ambiguous when there are multiple assignments of the same quiz.
  • Task grades have changed. Those written tasks that were set to 'grade whole task' are now graded according to the grading scheme set by the author in the Grade Grid of the Course. This will make it possible to report average grades across a whole course, but only once the grade grid has been edited.
  • Question Creatr takes a long time to load when there are a lot of images. You should only need to open Question Creatr once per authoring session. After that, use the 'New' button to start a new question. Don't click 'done' until the end of the session.

Recently-resolved problems

  • Cannot upload images to certain very large image banks. This has been fixed for the affected author groups.